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General Advice

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Have you been injured in a supermarket accident ?

If you have had an accident in a supermarket within the past three years, you could be entitled to make a personal injury compensation claim against the supermarket. Providing the supermarket accident was not your fault, and you have suffered a personal injury as a result of the supermarket accident, you may be entitled to compensation for your injuries.

All supermarkets and shops have a duty of care to ensure people are safe whilst shopping in their supermarkets and shops. This is the case whether your supermarket accident happened in ASDA, Sainsbury’s, Tesco, Morrison’s, Aldi, Lidl, Waitrose, Marks & Spencer or a local independent supermarket.

Unfortunately not all supermarket accidents can be avoided.  Therefore in some circumstances a supermarket may have a defence to a supermarket accident compensation claim. For example, most large supermarkets should have a system to carry out regular checks, clean up any spillages and even keep a written record of their cleaning program. If the supermarket or shop can prove that the area had been inspected shortly before the accident happened, they may have a successful defence to your supermarket or shop accident claim.

If you are injured in a supermarket or shop accident which was not your fault, you should seek advice from a personal injury claim specialist to see if you are entitled to make a no win no fee* accident compensation claim. Our personal injury solicitor panel specialise in supermarket and shop accident claims and work on a no win no* fee basis. This means you can start your supermarket or shop accident claim with complete peace of mind.

What to do if you have an accident in a supermarket or shop
As with most personal injury compensation claims, there are a number of steps you should take to help you make a no win no fee* supermarket accident claim.

  • • Record your accident in the supermarket accidentbook - If you are unfortunate to have an accident in a supermarket or a shop, it is important that you report the accident to the supermarket or shop in question. All supermarkets and shops should have an accident book, and a report of your  accident should be filled out in their accident book.

  • • Record details of any witnesses - If there are any witnesses to your supermarket or shop accident, it is a good idea to try to make a note of their name and telephone number. If you do go on to make an accident claim, a witness can be used to verify your accident.

  • • Take photographs of the scene - Although it may not always be possible, if you are involved in an accident in a supermarket or shop, photographs make excellent evidence. Therefore if you slip on a puddle of water or trip over a damaged display unit, taking photos of the area on a mobile phone will act as good evidence if you decide to make an accident compensation claim.

  • • Seek medical advice - In order to make a personal injury claim for a supermarket or shop accident you must seek medical advice for your injuries. It is therefore important that you visit your GP or the hospital as soon as possible

If you have suffered a personal injury in a shop or supermarket -

*Other costs could be payable.

*Other costs could be payable.
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